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Questions to ask a Plumbing Repair Contractor (continued) San Antonio
Do you charge for tim
e driving to and from a supply house?
Some jobs might require only 15 minutes of labor to perform, but you'll see the service technician disappear for an hour or more to go pick up parts not stocked in the truck. Supply houses are some of the favorite hangouts of many service techs. Many serve free coffee and snacks to their customers, and it's a great place to catch up on the latest industry gossip.
Who will be doing the work?
Sometimes it will be a master mechanic with many years of experience. At other times, though, it could be a youngster with less than a year under his belt - maybe even an apprentice filling in during an absence. Who does the work has a lot to do with how much you end up paying when rates are quoted on an hourly basis.
If the problem persists or reappears after your mechanic leaves, will you come back to fix it at no extra charge - immediately?
Most companies will answer yes to this question, but watch out. Most labor guarantees extend only a month, which is not very long when you think about it. Also, callbacks tend to be the lowest priority when service firms get busy.
Can you show me proof of a license and insurance, both general liability and worker compensation?
This is a big one. Most people don't realize that if an uninsured worker gets injured while working in a home, the homeowner can be held financially responsible.
On the flip side, in some states where licensing is required, a homeowner is not obligated to pay for any work done by an unlicensed contractor.
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